Testimonials

We let our client’s speak for us

I would like to commend you and your team for your outstanding service in designing our marketing materials and our website.

After our conversation we embarked on a multi-point plan to market our company to our niche security market. What impresses me the most as separated you from other companies we were considering was your multi-point strategy starting with a client survey and then continuing with a new logo and website design and marketing materials and printing; much of which was built from information our clients provided during the survey. Not only did the survey allow insight into our client’s perceptions of our company but allowed us to immediately improve areas identified by our clients and to incorporate their suggestions and additional services in our website design and marketing materials.

It is for this reason that I would like to thank your staff for a job well done and I do not hesitate to recommend True Perceptions – as your company truly delivers the true perception of a company. Read full testimonial >>>

- Rick Staly, M.S., F.B.I.N.A
Executive Vice President/MGMR
American Eagle Sentry, LLC.

Regarding Diana Garren and the team of True Perceptions
I wanted to extend our heartfelt thanks.  A few months ago we started with nothing.  No logo; unsatisfactory brochures, agreements, displays and handouts.  And our website was all about DataChasers, rather than letting potential clients know how valuable our services are to their needs. Diana has taught me how to market my company from the perspective of my market and the benefits they receive from utilizing our services instead of just telling what we do. We have trusted her with our business promotions, including branding and marketing, which have been very successful. So much so, that we have discontinued nearly all of our previous marketing efforts.

If you are in business, stabbing away at marketing and branding without really knowing what you are doing, and want to see real success, you need to speak with Diana.

I highly recommend True Perceptions if you need your clients and prospective clients to see you in a more positive, responsive, and professional light.  Read full testimonial >>>

- Rick Albee, President
DataChasers, Inc.®

"When I first met Diana, I had initial intentions of simply re-making my website. We did that and boy, did I notice a change. Our website visits have increased 10% just this month and I’ve seen that visitors stay on the site more than three times longer than they did before the revisions (an important benchmark to me). I’ve also had very laudatory comments from visitors to the website. They noticed a change in perception (there’s that word again), not just a change in appearance. Since that initial journey I’ve come to rely heavily on Diana and her team for a variety of other projects; creating new marketing brochures, sales training for me and my staff, designing a conference display, creating marketing tools and our most recent undertaking: designing a sales campaign. Even though we have successfully completed several projects, I look at our relationship as ongoing. As a result I won’t speak about Diana’s help in the past tense. It’s ongoing and I fully expect it to continue. There are too many valuable things that she can bring to the table for me to ever think that we are finished. We continue to work on new ways to continue growing and I expect Diana to be a part of that growth." Read full testimonial >>>

- Michael J. West, CFE, CLEI, Director of Investigations
Arkansas Investigations

"As a firm that strives for and recognizes excellence we knew we needed a true pro to help us define and deliver our mission to prospective clients.  We found that expertise in Diana and her associates at True Perceptions.  They listened to our concerns and provided us with guidance, perspective, cogent advice.  They understood our company’s mission and culture as reflected in the outstanding website and corporate identity pieces they designed, which clearly defines who we are and what we do.  From start to finish True Perspections met the high standards our firm looks for in partnership."

Steve Kirby, Chairman
Edward R. Kirby & Associates

“I had been in business for four years and was beginning to feel the pain of uncontrolled growth, and the need to formalize our policies and procedures. We wanted to accommodate future growth and to maintain the high level of quality service we take pride in offering to our attorney/clients. We retained True Perceptions, Inc. to assist us in establishing appropriate business practices. The results have been nothing short of miraculous. Our revenue has almost doubled.” Read full testimonial >>>

- Mark Murnan,CLI, CFE / Founder
Complete Legal Investigations, Inc.

"My web site was a mess. Although I thought what was written was good, it wasn’t great. After retaining the services of True Perceptions and Diana Garren, I now understand that if you want your message clearly understood, you have to hire a professional. Diana Garren and the staff of True Perceptions came through with flying colors. I recommend her and her company to anyone who wants a professional looking and functional web site. Without question, this is one of the best business decisions I have ever made."

-Mark R. Feegel B.S., F.C.I., C.L.I., C.I.I.
Feegel & Associates

“During our initial work with Diana Garren of True Perceptions, we prepared written procedures for each job description, along with an employee manual.  The procedures have been invaluable when training new staff members.  It makes their job easier and keeps the quantity of questions to a minimum. The procedures have also allowed complete consistency in our work product because they set a standard for each task and designate the final outcome.  Our clients receive a consistent product and service for each task, which results in our clients’ complete confidence in our company. The employee manual has served an invaluable purpose because it puts in writing each policy and procedure that our company upholds. Having definitive standards for our company gives our staff a sense of security and confidence. This infrastructure to our business creates credibility for our company in the business world and also gives us, the owners, a tremendous sense of relief that we have these written standards available for our company’s operation and success. I would strongly recommend the services of Diana Garren and True Perceptions.  Diana’s expertise in business consulting is a tremendous benefit to any company.” Read full testimonial >>>

-Wendy E. Murnan, CP, FRP, LP
Complete Legal Investigations, Inc.

“Throughout the course of the past few months our company has undergone a profound change, thanks to the dedicated and professional guidance of Ms. Garren.  Unlike most other companies, the amazing team at True Perceptions takes the time and effort to make sure they understand our company’s goals and objectives before coming up with the perfect manner of promotion for our industry.  Honest and reliable, True Perceptions has once again upheld their stellar reputation and won our loyalty.  We are delighted with the service and results that we have received from the team of professionals at True Perceptions.”

- Andrea & Robert Orozco
Advanced Professional Investigations/API

“I personally use Diana's business consulting services and I highly recommend her. She does not use a cookie cutter approach. She works predominately with private investigators and attorneys and knows what is involved with the industry. She conducts trainings and speaking engagements throughout the United States. She works with you to determine where you currently are in your business and where it is you want to go. She is extremely pleasant to work with and is highly knowledgeable in marketing and sales. She has totally enlightened me on what I need to do to be successful in this business and why many investigators fail. Her services are reasonably priced and have been well worth every penny.”

-Stacy Flores / Principle
Advantage Investigations

“The most important benefit of working with True Perceptions is seeing my wife’s job and my job changing from being focused solely on the daily tasks to being more focused on the direction of the company. Our work with True Perceptions has set our company on a new path.

Working with True Perceptions has really developed our company and given it a much stronger and more professional image in the industry than we had before. ”  Read full testimonial >>>

- Johnston and Dana Blakley / Founders
On Track Investigations, Inc.

“If you want to have success in your business, I wouldn’t hesitate to utilize the services of True Perceptions. They are very knowledgeable and I highly recommend True Perceptions for all your business needs.” Read full testimonial >>>

- Diane G. Roney, President/CEO
Transcribe-It, Inc.